| More and more companies rely upon their IT systems to perform day to day core tasks. Have you ever had a small computer related issue cause a small crisis, or a major issue cause a major crisis? Would you like to have your own ‘IT’ department without the high overheads? The solution to your issues is a Support & Maintenance contract from a reliable and responsible company you can trust. Here are some FAQs to help you decide. What is a Support & Maintenance contract? A Support & Maintenance contract is a means for businesses to receive reliable, high quality service and support without the high costs and overheads commonly associated with an ‘IT’ department. Why choose a Support & Maintenance contract? A support contract provides piece of mind. You can be safe in the knowledge that your systems are being looked after and monitored on a daily basis. Should the situation arise where you have ‘IT’ issues, you have immediate access to experienced engineers who will work to find a solution as quickly and effectively as possible. What does a Support & Maintenance contract cover? Simple really. All time costs are covered, for example system checks, pc builds, server maintenance, one to one training etc. What is not covered by a Support & Maintenance contract? Non-labour related costs, including hardware, software, accessories, and consumables are not covered by our support contracts. How can I be sure that I am not going to be hit by a big bill for additional services? We are aware of the need to budget costs; therefore, we strive to cover all costs on a site by site pricing structure. How can my company purchase a Support & Maintenance contract? To purchase a Support & Maintenance contract, or for more details about the contracts we offer, simply contact us now by phone or email. One of the team will be happy to talk to you regarding the best possible solution for your business. *We're not just about Support & Maintenance Contacts. We can provide a focused, end to end implementation of your IT infrastructure on a project basis too.
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